Popular questions
We collected some of the most popular questions from our panel visitors and answered them.
How to place an order?
Process for placing order is pretty simple you go to order page select a social network you wish to use, then select category then service from the list.
Then In the Link filed you place the URL of your profile/page you want to boost or view
In the field quantity you type how many likes/views/followers you wish.
That is about it!
What Payment Options Do you Offer?
We currently offer cryptocurrency payments and paypal payments. If you need any other options you will have to contact our support.
Do you offer any support?
Yes! If you ever need any help or have any questions you can always open a ticket or contact us on our telegram!
Are there any discounts or custom rates?
Yes if you are a high spender you will receive better rates for all services!
Do you offer refunds?
Yes we do! But refund eligibility is specified in our TOS.
Do Drops Occur?
From time to time, major social media platforms implement updates on their end that are beyond our control. Even if a service is labeled as “no drop,” placing an order during an active update may still result in a decrease. In such cases, we can only provide a refill (if the service includes a refill option), and no other compensation will be available.
What is an partial order?
Partial order means a portion of your order was completed, and the rest has been refunded back to your balance. Why does this happen? It can occur if there was an issue with the server handling your order, or if our system couldn’t process the full amount in time, so only part of it was delivered. In the rare cases where it happens, you still receive what was successfully delivered, and the remaining amount is safely returned to your balance.
What is Drip Feed Feature?
Drip Feed is a feature that lets you automatically place the same order multiple times in intervals. For example, if you want 1,000 likes on your Instagram post but prefer to receive 100 likes every 30 minutes, you would set it up like this:
- Link: your post link
- Quantity: 100
- Runs: 10 (since the order repeats 10 times; for 2,000 likes, you’d use 20 runs, etc.)
- Interval: 30 (because you want each batch delivered every 30 minutes; for hourly delivery, you’d enter 60 since the time is in minutes)
Important info: Never exceed the maximum limit shown for the service (Quantity x Runs). For instance, if the service maximum is 4,000, setting Quantity to 500 and Runs to 10 would total 5,000, which goes over the limit.
Also, don’t set the interval shorter than the service’s start time. If a service needs around 60 minutes to begin, choosing an interval below that can cause the order to fail.
What is Mass Order And How To Use It?
To use the Mass Order feature, enter each order on a new line in the following format:
ServiceID | Link | Quantity
You can find the Service ID by checking the services list here: https://glowsmm.com/services
For example, let’s say you want to add Instagram followers to three accounts: Account1, Account2, and Account3.
From the services page, the service “Instagram Followers [Refill: 30D] [Max: 5M] [Start Time: 0 - 2 Hrs] [Speed: Up to 200K/D] 💧♻️⛔️” has the ID 103.
If you want to add 1,000 followers to each account, your input should look like this:
ID|Link|Quantity
103|Account1|1000
103|Account2|1000
103|Account3|1000
I have placed an order but nothing happens?
Please be patient and always refer to the maximum processing time stated in the service description. The listed start time is only an estimate of when the server will begin processing your order. In some cases, servers may be overloaded, and processing may be delayed until the next server reset at 00:00 UTC. If your order remains like that for more than 24 hours beyond this timeframe, please open a support ticket or contact us on telegram and we will resolve the issue!